Cascade Partner Portal
One portal. Every product. Provisioned in minutes.
Cascade is how our partners quote, order, provision and support our full range of connectivity, cloud and VoIP products — without picking up the phone.
In Cascade
Quote & order in real time
Live order & provisioning status
Fault logging & ticket tracking
Customer & site management
1 day
To become a live Communications Service Provider
Full range
Connectivity, cloud, VoIP & IoT in one portal
24/7/365
Fault logging & support tracking
API
Integration with your own systems, on the roadmap
What Cascade does
Everything you need to run a telecoms business, minus the admin
Quote & order
Build quotes for broadband, leased lines, SIP trunks and cloud servers, then convert straight to a live order.
Provision
Instant provisioning across our range, so your customers are live in a day, not a fortnight.
Manage customers & sites
See every customer, site and service in one place, with a full history of orders and changes.
Log & track faults
Raise faults directly against a service and follow them through to resolution, without a phone call.
White-label billing
Connects through to BillStream, so invoicing goes out under your own brand automatically.
Reporting
Track order volumes, active services and fault trends across your whole customer base.
APIs
Connect Cascade into your own systems
We’re building out API access between Cascade and BillStream, so partners can pull live pricing, availability and order status straight into their own tools — quoting for customers without ever opening the portal.
If real-time integration matters to how you sell, talk to your account manager about getting early access as this rolls out.
// Example — pricing lookup
GET /v1/pricing/leased-line?postcode=RG14
// Example — order status
GET /v1/orders/{‘{‘}order_id{‘}’}
Cascade ⇄ BillStream · coming soon
Get set up on Cascade
Speak to a partner account manager and be quoting, ordering and provisioning within a day.